Direct Debit means we offer you credit in advance and you pay your invoice automatically through a bank account or credit card direct debit authority.
The following fees apply:
If your financial institution fails to honour our request for payment, it will give us its reason. We will then notify you of the banks reason for the non-payment. You are then to pay us within seven (7) days of our notification to pay.
If we don't receive payment by way of cleared funds within seven (7) days of our notification to pay then your services will be suspended without further notice and your account will be transferred over to Pre-Paid Recharge system.
Please Note: only cleared bank funds will be applied to your account. Bank transfers may take up to five business days to clear. A direct bank deposit attracts an administrative handling fee of $10 applied to your account upon fund clearance. Payment by bank cheque does not attract a $10 administrative handling fee.
To apply for a Bank Account or Credit Card Direct Debit Aurhority, please complete one of the following Direct Debit Application Forms: